Terms & Conditions


* Ticket price listed includes tax, unless otherwise specified.

* The Pool is open from 11:00 A.M. to 9:00 P.M. daily weather permitting.

* All tickets are non-refundable, non-cancellable, non-transferrable and are not available for resale under any circumstances. Lost or stolen tickets will not be replaced.

* All gratuities, incidental expenses, registrations, fees or charges, and other expenses, including, but not limited to, food, beverage, and merchandise are the sole responsibility of the guest.

* Guest must bring a copy of the ticket purchase email confirmation, valid photo I.D., and the credit card used to purchase the ticket(s) to be presented at the door for entry.

* Guest must be at least 21 years of age with a valid government issued ID to be presented at the door. Copies or paper identification will not be accepted. Non-United States issued identification must be accompanied with valid passport to be presented at the door to gain entry.

* Scheduled programming is subject to change without notice.

* Venue reserves the right to deny access due to capacity restrictions.

* Dress code is strictly enforced. Appropriate dress and swimwear is required at all times. 'Topless' tanning or swimming is not permitted. When inside the hotel, footwear is required at all times.

* All pool guests enter through the main entrance via designated areas 

* A lifeguard must be present for guests to access the pool deck and pool.  

* Electronic cigarettes, make- up compacts with glass mirrors, lip gloss, gum, mints, and liquids of any type are not permitted in the pool area

* No outside food or drinks are permitted.

* No outside entertainment nor personal playlist shall be allowed, music played at the pool will be provided by the house. 

* Management reserves all rights, including, without limitation, the right to cancel, suspend or modify hours or access due to private events or weather conditions.  

* Disregard or violation of these Terms and Conditions will automatically invalidate ticket(s) purchased and guest will not receive a refund of any kind.

* Any additional Terms and Conditions for POOL PACKAGE parties and their guests will be communicated in the required signed aggreement.